Help

What if I'm behind a company firewall?

If you access the Internet through a proxy server (through a firewall), you will need to make the following changes. RealPlayer Configuration
  1. Click View, located on the RealPlayer toolbar.
  2. Select Preferences.
  3. In the Preferences window, click the Transport tab.
  4. Click Use Specified Transport.
  5. Click the RTSP Settings... button.
  6. Select Use HTTP only.
  7. Click OK
  8. Click the PNA Settings... button.
  9. Select Use HTTP only.
  10. OK.
  11. Select the Proxy tab.
  12. If you already know that your Web browser is configured to use a Web proxy, select the option labeled Use my Web browser's HTTP proxy. If you know the proxy address and port number, follow these directions:
    • Select Manually configure HTTP Proxy.
    • Insert the proxy address and correct port number, either 80 or 8080.
    • Click OK.
  13. Click View, located on the RealPlayer toolbar.
  14. Select Preferences from the Options menu.
  15. In the Preferences window, click the Performance tab.
  16. Make sure Best quality is selected.
  17. Select the Connection tab.
  18. Set the bandwidth to the appropriate LAN connection.
  19. Click OK.

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